Privacy Policy

The controller of your personal data is Helpguidespot d.o.o., with its registered office at Ulica grada Vukovara 271, 10000 Zagreb, Croatia, OIB: 45832917605, registered in the court register of the Commercial Court in Zagreb under number MBS: 081287453.

For all questions regarding personal data protection, you can contact us by email at info@helpguidespot.com.

When using our website, we may collect the following categories of personal data: first and last name, email address, and the content of the message you send through the contact form.

We automatically collect certain technical data through cookies and similar technologies, including IP address, browser type, browser language, access time, and pages visited. This data is processed exclusively with your consent, in accordance with our Cookie Policy.

We process your personal data for the following purposes: responding to inquiries sent through the contact form, providing information about real estate crowdfunding, improving website functionality and user experience, and complying with legal obligations.

We do not use your personal data for automated decision-making or profiling.

The legal basis for processing your personal data is your consent (Article 6(1)(a) of the General Data Protection Regulation — GDPR), which you provide by submitting the contact form or accepting cookies.

For certain processing activities, the legal basis may also be our legitimate interest (Article 6(1)(f) GDPR), for example, to ensure website security and prevent misuse.

We do not sell, rent, or otherwise transfer your personal data to third parties for commercial purposes.

We may share data with service providers who assist us in operating the website (e.g., hosting, analytics), provided that these providers guarantee an adequate level of data protection in accordance with the GDPR. In case of data transfer outside the European Economic Area, we ensure the application of appropriate safeguards.

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected. Contact form data is retained for a maximum of 12 months from the end of communication, unless the law requires a longer retention period.

Technical data collected through cookies is retained in accordance with the terms specified in our Cookie Policy.

In accordance with the GDPR and the Croatian Act on the Implementation of the General Data Protection Regulation (Official Gazette 42/18), you have the following rights: the right to access your personal data, the right to rectification of inaccurate data, the right to erasure (right to be forgotten), the right to restriction of processing, the right to data portability, and the right to object.

If you believe that the processing of your personal data violates the GDPR, you have the right to file a complaint with the competent supervisory authority — the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb, azop@azop.hr.

We reserve the right to modify this Privacy Policy at any time. All changes will be published on this page with the date of the last update indicated. We recommend regularly reviewing this page.